Terms & Conditions

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Terms and Conditions – TechFog

These terms and conditions apply to all purchases made on the TechFog website or in-store. By placing an order, you agree to the following:

1. Shipping & Delivery

 

  • Shipping Provider: We use trusted third-party couriers to ensure safe and timely delivery of your order.

  • Delivery Charges:

    • Orders over £100 qualify for free standard shipping.
    • Orders under £100 are charged a flat shipping rate of £7.99.

  • Dispatch Time: Orders are typically processed and dispatched within 1–2 working days.

TechFog is not responsible for delays caused by courier services or incorrect shipping information provided by the customer.

2. Returns & Refunds

  • Unopened Products: Returns are accepted within 14 days of delivery, provided the item is unopened, unused, and in its original packaging.

     

  • Opened Packaging: No refunds or exchanges will be offered for items where the packaging has been opened or tampered with.

     

  • Customers are responsible for return shipping costs unless the item is faulty or incorrect.

     

Please contact our support team before sending any item back to receive a return authorisation.

3. Age Restriction (Vape Products Only)

  • In compliance with UK law, you must be 18 years or older to purchase vape products from TechFog.
  • All vape purchases require age verification at checkout or in-store.
  • TechFog reserves the right to cancel any order that fails to meet age verification requirements.

4. Limitation of Liability

 

  • TechFog is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Always use vape and electronic products responsibly and in accordance with manufacturer guidelines.

5. Store Locations

 

You can also visit us at our retail locations:

  • Bracknell: 12 High Street, Bracknell, RG12 1DL

  • Farnham: 31 The Borough, Farnham, GU9 7NJ

  • Henley-on-Thames: 35 Duke Street, RG9 1UR

6. Contact Us

For support, returns or general enquiries:
📧 email id: Tech.fogofficially@gmail.com

Welcome to Techfog – your one-stop destination for vape essentials, smart gadgets, and expert mobile repair services.
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